Privacy policy

Indinox nv
Spinnerslaan 2
+32 9 348 58 52
E-mail: info@indinox.be
Company number: BE 0430.776.208

This Privacy Policy is based on Article 13 of the General Data Protection Regulation (GDPR). It outlines the company's rights and obligations towards external individuals whose personal data it processes, primarily in the context of online sales and marketing of goods and services.

This "Privacy Policy" governs the processing of your personal data by the data controller: see contact details p. 1 at the top (hereinafter "the Company").

Please read this Privacy Policy carefully, as it contains essential information on how your personal data is processed and which cookies are used. By providing your personal data on the Website and by providing Personal Data via the email addresses listed on this website, you declare that you have read and expressly agree to this Privacy Policy, including the processing of your data.

1.1. The Company (see contact details p. 1) complies with the “Law of 8 December 1992 on the protection of privacy in relation to the processing of personal data", as amended by the Law of 11 December 1998 and the anti-spam provisions from Book XII of the Economic Law Code regarding the "law of the electronic economy".

1.2. Through this Privacy Policy, the Company (see contact details p. 1) also complies with the European Regulation 2016/679 of 27 April 2016 on the protection of personal data.

1.3. The data controller responsible for processing your personal data is Pieter Van Dessel. A declaration was submitted to the Commission for the Protection of Privacy regarding the processing of your personal data.

2.1. Personal data you provide us with:

• Category 1, without registration: your IP address, browsing behaviour, origin and search terms;
• Category 2: personal data pertaining to the application procedure;
• Category 3: upon registration: when subscribing to our newsletter: your email address;
• Category 4: via cookies: [see Article 9];
• Category 5: your data following the posting of a message via the contact form.

2.2. The Company (see contact details p. 1) may collect data from you (Personal Data) in different ways:

a. through the use of cookies (see below);

b. during your registration and use of the Website;

2.3. The Website also uses cookies that collect some personal data. For provisions on the use of cookies, see Article 9.

3.1. General purposes:

The Company will only use Personal Data collected from you for the following purposes:

• Category 1: maintaining and improving this Website and including Personal Data in anonymous statistics, from which the identity of specific individuals or companies cannot be traced, with the legal basis being the legitimate interests of the Company (see contact details p. 1) to continuously improve its Website and services;
• Category 2: Your personal data will be stored in order to facilitate the application process. It will be kept for 1 year if you are not retained.
• Category 3: personalisation based on newsletter subscription, with the legal basis being your explicit, prior consent; sending you direct marketing, newsletters, campaigns and promotions, with the legal basis being your explicit, prior consent;
• Category 4: see Article 9;
• Category 5: maintaining your personal data with the legal basis of being able to correctly answer and follow up your question/request.

You are not obliged to disclose your Personal Data, but understand that the provision of certain services becomes impossible if you refuse to let us process your data.

3.2. Direct marketing:

Personal data will also be used for direct marketing, provided you have given additional explicit consent ("opt-in").

If you are already on our mailing list for receiving marketing materials in paper and/or electronic form, the Company may use your data to send marketing and other materials relating to the Company, e.g. its products and/or services. The Company (see contact details p. 1) may use the data you provided to update documents held by the Company (see contact details p. 1).

This consent may be withdrawn at any time, without justification and free of charge by clicking on the unsubscribe link provided for this purpose, at the bottom of each promotional email message.
 

3.3. Transfer to third parties:

In the event of full or partial reorganisation or transfer of activities of the Company (see contact details p. 1), whereby it reorganises, transfers, discontinues its business activities or if the Company (see contact details p. 1) goes bankrupt, this may mean that your data will be transferred to new entities or third parties through which all or part of the business activities of the Company (see contact details p. 1) are carried out.

The Company (see contact details p. 1) will make reasonable efforts to notify you in advance of the fact that the Company (see contact details p. 1) is disclosing your data to said third party, but you also acknowledge that this is not technically or commercially feasible in all circumstances.

The Company (see contact details p. 1) will not sell, rent, distribute, or otherwise make your Personal Data commercially available to third parties, except as described above or except with your prior consent.

3.4. Legal requirements:

On rare occasions, the Company (see contact details p. 1) may need to disclose your Personal Data pursuant to a court order or to comply with other mandatory laws or regulations. The Company (see contact details p. 1) will make reasonable efforts to inform you in advance in this regard, unless subject to legal restrictions.

Personal data will be kept and processed by us for a period of 5 years (which is necessary in function of the purposes of the processing and in function of the contractual relationship between the Company and you).

5.1. Right of access and inspection:

You have the right to inspect your personal data at any time, free of charge, and the use we make of your personal data.

5.2. Right of rectification, deletion and restriction:

You are free to disclose or not disclose your personal data to the Company (see contact details p. 1). In addition, you always have the right to request us to correct, supplement, or delete your personal data. You acknowledge that is you refuse to communicate your personal data or request that your personal data be deleted, certain services and products will not be available.

You may also ask to restrict the processing of your Personal Data.
 

5.3. Right of objection:

You have a right to object to the processing of your personal data for serious and legitimate reasons.

In addition, you always have the right to reject the use of personal data for direct marketing purposes; in such case, you do not need to provide reasons.
 

5.4. Right of free data transfer:

You have the right to obtain and/or transfer to other controllers your Personal Data processed by us in structured, common, and machine-readable form.
 

5.5. Right to withdraw consent:

To the extent that the processing is based on your prior consent, you have the right to withdraw that consent.
 

5.6. Exercising your rights:

You can exercise your rights by contacting us, either by email (see p. 1 at the top) or by using the "Contact" section on the Website, subject to enclosing a copy of your identity card.
 

5.7. Automated decisions and profiling:

The processing of your Personal Data does not include profiling, nor will you be subjected to automated decisions by us.
 

5.8. Right to lodge a complaint:

You have the right to lodge a complaint with the Belgian Privacy Commission: Commission for the Protection of Privacy, Rue du Printing Press 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, email: commission@privacycommission.be.

This does not affect a remedy before a civil court.

If you suffer damages as a result of the processing of your personal data, you can sue for damages.

6.1. We have developed security measures that are adapted on a technical and organisational level to avoid the destruction, loss, falsification, modification, unauthorised access, or inadvertent notification to third parties of personal data collected as well as any other unauthorised processing of this data.

6.2. Under no circumstances can the Company (see contact details p. 1) be held liable for any direct or indirect damage resulting from an erroneous or unlawful use by a third party of the personal data.

6.3. You must comply with security regulations at all times, including preventing any unauthorised access to your login and code. You are therefore solely responsible for the use that is made of your computer, IP address, and your identifying data, as well as for their confidentiality.

7.1. In order to process your personal data, we grant our employees access to it.

7.2. We guarantee a similar level of protection by imposing contractual obligations on these employees and representatives, comparable to those in this Privacy Policy.

For this processing of personal data, a declaration was submitted to the Commission for the Protection of Privacy. You can always contact this Commission at the following addresses:

Commission for the Protection of Privacy
Rue du Printing Press 35
1000 Brussels
+32 (0)2 274 48 00
+32 (0)2 274 48 35
commission@privacycommission.be

9.1. What are cookies?

A "cookie" is a small file transmitted by the server of the Company (see contact details p. 1) and placed on your computer’s hard disk. The information stored in these cookies can only be read by us and only for the duration of the visit to the Website.
 

9.2. Why do we use cookies?

Our Website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our Website. This helps us provide you with a better user experience when you visit our Website and also allows us to optimise our Website.

As a result of recent legislative changes, all Websites targeting certain parts of the European Union are required to ask your permission to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy gives you clear and comprehensive information about the cookies we use and their purpose.
 

9.3. Types of cookies:

We use technologies like cookies to customise content and advertising, provide social media features, and analyse website traffic. We also share information about your use of our website with our trusted social media, advertising, and analytics partners. [For details see - link to privacy policy.]
 

Google AdWords - Google Analytics

The Company (see contact details p. 1) uses cookies to observe how its website is used and to provide returning visitors with more personalised, faster, and more efficient access. This website also uses cookies that track what services you may be interested in based on the pages you visit on this website. Based on these cookies and using Google's advertising network (Google AdWords, Google Analytics), we can show you ads on other websites for services you may be interested in. This technique is called 'remarketing'. These cookies do not contain any personal data. If you do not want to receive advertising based on your browsing behaviour or remarketing cookies, such as those from Google, you can change the settings in the Google Ads Preferences Manager. Google also recommends installing the Google Analytics Opt-out Browser Add-on.
 

Using the Facebook button

The website of the Company (see contact details p. 1) contains a button that allows you to promote our website on Facebook. This button works through small pieces of code. This code is provided by Facebook and installs cookies.

The Company (see contact details p. 1) has no influence on this process whereby cookies are installed by Facebook. Please refer to Facebook's Privacy Policy to find out what your rights are and what they do with your personal information that is processed by the installed cookies.

The information collected in this way is anonymised as much as possible. The information will be transferred to and stored by Facebook on Servers in the United States.
 

Use of Facebook Custom Audience

The website of the Company (see contact details p. 1) uses the "Custom Audience" pixel of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") for statistical purposes and market research. The data obtained allows us to make our Facebook activities as effective as possible. For example, we only display specific messages or ads to those visiting our website.

The collected data is only sent encrypted to Facebook and stored by Facebook on servers in the United States. The sent data are anonymous to us: the personal data of individual users are not visible to us. Facebook will use this information in accordance with its data use policy (see https://www.facebook.com/about/privacy).
Data may be stored in a cookie on your computer.
 

Use of Tracking pixels

The Company (see contact details p. 1) uses tracking pixels (pixel tags) on its websites. These are scripts, usually used to check for targeted cookies from third parties. If a targeted cookie is present, the script will send a unique ID to the third party's system to report the conversion.
 

Right to check & correct or delete your data

You have the right to know what personal data the Company (see contact details p. 1) holds about you, or if you wish to update or correct any of your personal data that we hold, please consult the details in our privacy policy and on our contact page. To avoid misuse, we might ask you for adequate identification. If it involves the monitoring of personal data in conjunction with a specific cookie, you will be asked to provide us with a copy of the relevant cookie. You can find these in your browser's settings.
 

How long do cookies stay on my device?

Most cookies installed by the Company (see contact details p. 1) disappear when you close your browser. Some cookies will stay for a few days, others for several years. You can delete cookies via your browser at any time.
 

First-party and third-party cookies

First-party cookies belong to the Company (see contact details p. 1). Third-party cookies are placed on your device by another party through our service. Third-party cookies may be placed on your device by someone providing a service for the Company (see contact details p. 1). Third-party cookies may also be placed on your device by our business partners so that they can use them to advertise their products and services to you elsewhere on the internet.
 

Privacy

This website uses Google Analytics. Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses cookies [link to cookie policy]. The information about your use of the website, which can be generated thanks to the cookies, is transferred by Google and stored on their servers. Google uses this information to track how you use the website, to compile reports on website activity for website operators and to provide other services relating to website activity and internet usage.

Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. Google will not combine your IP address with other data in their possession. By using this website, you consent to the installation of cookies and the processing of the information by Google in the manner and for the purposes described above. For any questions regarding the Information and its use by the Company (see contact details p. 1), please contact us via the email address listed on page 1.

For cookies installed by third parties (e.g. Google Analytics), please refer to the statements made by these parties on their respective websites. Please note that we do not exercise any influence on the content of those statements nor on the content of the cookies installed by these third parties: Google Analytics cookies.
 

9.4. Your consent:

On your first visit to our Website, you will be asked to accept our different types of cookies. You can allow or block cookies category by category. You can change the cookie settings for our Website at any time via the hyperlink at the bottom of our website and thus withdraw your consent.

You can refuse the installation of these cookies by choosing "Reject cookies" in the pop-up screen provided for this purpose when using the Website for the first time.

You can also reject or block cookies by changing the configuration parameters of your navigation system. Disabling cookies may mean that you cannot use certain functionalities of the Website.

If you have any further questions or comments regarding the processing of your personal data, please contact us either by email or using the "Contact" section of the Website.

You can find more information about cookies at: http://www.allaboutcookies.org/

More information on online behavioural advertising and online privacy can be found here: http://www.youronlinechoices.eu/